Haystack Software Blog

Arq online backup for Mac version 1.3.9 is out!

This releases fixes several bugs.

Bug Fixes

• Fixed occasional crash in Arq.app when refreshing the list of other computers’ backups.
• Remember window position and size.
• Fixed issue with excludes of type “relative path” and “starts with”.
• Fixed rare crash in Arq Agent when network byte counter rolls over.
• Retry on S3 timeout error.
• Fixed memory leak in Arq.app when changing S3 regions.

We just shipped Arq version 1.3.3 with support for selecting the “region” for your S3 “bucket”.

If you’re located in the EU, you might get better performance if you select “EU” for the region when setting up Arq.

Get Arq version 1.3.3 here.

You can also change regions if you’ve already got Arq running. Just go to Preferences -> Advanced and click the “Change S3 Region…” button. Unfortunately S3 buckets can’t be moved from one region to another, so if you change regions, you’ll be using a new bucket, Arq and Arq Agent will restart, and you’ll need to reconfigure which folders you want Arq to back up.

Feature Additions

• Much better problem handling and reporting. When an problem occurs on a particular file, Arq continues backing up the other files. It logs the problems and displays an indicator to the user that problems occurred.
• “Start at login” setting in preferences.
• “Show menubar icon” setting in preferences — menubar icon is now optional.
• Added a step in the setup wizard to make it easy to back up your home folder.
• Added Delete-key shortcut for removing a folder from backups.
• When the Internet connection goes away during initial backup of a folder, backup just pauses until it becomes available (instead of restarting the entire backup).
• When restoring files, restore to original location if possible; otherwise restore to a “Restored by Arq” folder at the original location.

Bug Fixes

• Added workaround for Apple bug reading Finder flags on symlinks.
• Fixed issues with SOCKS support.
• Improved behavior when Internet connection is intermittent.
• If Arq Agent stops running (which only happens if Arq Agent crashes, which should be never!), Arq notifies the user and restarts it.

Pick “Check for Updates” in the Arq menu, or get it here: Arq.zip

Feature Additions

• View and restore from backups of other computers using the same S3 account. NOTE: This only works for backups that have the same encryption password.

Bug Fixes

• If trial expires, Arq Agent launches Arq so that the user sees the trial-expired message and understands that backups aren’t happening anymore.
• Fixed crash during backup on PowerPC computers.

Pick “Check for Updates” from the Arq menu, or get it here: Arq_1.2.0.zip

Here are the changes:

• If a file disappears between getting the directory listing and accessing the file, don’t fail the backup.
• Strip leading and trailing whitespace from license name and key before validating it.
• Fixed an issue where S3 object-list query returned an unexpected error and caused the Arq GUI to crash.
• Fixed an issue where bogus file type code or file creator code could cause a crash during restore.

Pick “Check for Updates” from the “Arq” menu, or get it here.

Here are the changes:

• Fixed issue where backup wasn’t being retried soon enough when an error occurred.
• Fixed issue with agent startup in a no-internet-available environment.
• Fixed issue with agent startup in a public Wifi environment where router login is required.
• Fixed up the license agreement in the Help docs.

Pick “Check for Updates” from the “Arq” menu, or get it here.

I guess I was too focused on shipping fixes for customers to remember to blog about releases 1.1.7 and 1.1.8. Anyway, here’s what’s fixed in 1.1.9 (and 1.1.8 and 1.1.7):

• Fixed an issue with excessive error logging in trial mode (when there’s no license key configured).
• Fixed a file-descriptor leak when saving packs and pack indexes.
• Better indicators when errors occur: the status menu icon gets an error overlay, and the main window shows which folder(s) had errors.
• Replaced confusing non-editable text area of excludes with a simple summary.
• Added help docs.

Pick “Check for Updates” from the “Arq” menu to get it, or download it here.

Arq 1.1.6 just shipped.

• Fixed an issue registering too early for notifications agent startup could cause a crash.

Pick “Check for Updates” from the “Arq” menu to get it, or download it here.

Arq is now officially out of beta!

To all the beta testers: thank you so much! If you haven’t received an email from me with a coupon, please contact me at support@haystacksoftware.com.

Arq has a 30-day trial and costs $29, with a money-back guarantee.

Download it or buy it today!

Arq version 1.1 beta is now available!

Version 1.1 features dramatic speed improvements in both backup and restore. Small files are packaged together before uploading to Amazon S3, resulting in up to 60x faster backups.

Get version 1.1 beta here: Arq_1.1.0.zip